Service-Maturity

In the previous post, we set up scorecards to display pass/fail check results on entity pages. Scorecards are great for binary compliance, but sometimes you want a more nuanced view. Service Maturity gives you that. Instead of a flat list of pass/fail results, it introduces maturity rankings and categories into your quality checks. Teams can see where their service sits on a progression and what they need to do to reach the next level. ...